5-Star Air (Plumbing, Heating and A/C)

I called 10 places this morning to get our AC up and running after a sweltering 36 hours without it, and these were the first to have someone actually pick up the phone. And I'm glad they did because they talked to us like human beings and got us exactly what we needed within a couple hours. Prices were reasonable, and they were able to get their hands on a very specific part reality quickly. We will continue doing business with these folks as my roommates are working on a DIY zoned heating system and sound dampening for our home HVAC system.

After 4 no show appointments by another plumber (without even calling to say they weren't going to show up), I found 5-Star Air through Yelp. A few messages back and forth to outline what we needed (a new gas fireplace hooked up), we had an estimate, date and time established. The serviceman showed up exactly within the window I was given, looked at the work to be done, quoted an exact price (by the way it was actually LESS than the estimate...that NEVER happens!) and got to work. The tech was totally professional and knew exactly what needed to be done. Few hours later we were enjoying our newly installed fireplace! Great job and many thanks to 5-Star Air. These guys are now our "go to" plumbers!! Follow up: the owner even called to be sure we were 100% satisfied with the job. I'm not much of a review writer but trust me...if you find a good, reliable plumber you grab on to them and keep their number handy!

Our technician was very professional and helpful! He was able to determine the cause of our problem and fix our furnace quickly and get our heat back up and running, which was much appreciated! He was very knowledgeable and patient in explaining to me what needed to be done. I would highly recommend him in the future!